Common questions
Quick answers — tap a question to expand.
How do I get my personalized answers (my governor, senators, representative, state capital)?
Add your ZIP code in Profile. Use the same ZIP you put on your N-400 application (your current U.S. residence) — that's what the interview is based on. We use it to fill in your state's senators, representative, governor, and capital. You can always confirm against the official sources we link.
Add your ZIP in ProfileWhich test do I get — the 100-question (2008) or the 128-question (2025)?
It depends on your N-400 filing date. Filed before October 20, 2025 → the 100-question (2008) civics test. Filed on or after that date → the new 128-question (2025) test. You can set or change your version in Profile.
Set your test in ProfileHow long does my All Set Pass last?
It's a one-time payment, not a subscription. Access lasts until your interview — up to 12 months from purchase, or 30 days after your scheduled interview date, whichever comes first.
Can I use it on my phone, or is desktop better?
You can study, use flashcards, and read on any phone, tablet, or computer. For the spoken practice and mock interview, we recommend a computer with Google Chrome — that's where the microphone and voice recognition are most reliable. On iPhone (Safari), voice answers can be unreliable, so a computer with Chrome is best for the interview parts.
The microphone isn't picking up my voice.
Use Google Chrome for the best speech support, and allow microphone access when asked. When the mic button turns red, that's your turn to speak. You can also tap Skip to move on, or type your answer.
How is my readiness score calculated?
The mock mirrors the real USCIS interview: spoken civics (you need the passing number correct), plus one reading and one writing sentence. The gauge on your home shows your civics score; Reading and Writing show as separate pass marks. You're 'ready' when all three parts pass.
How do I change my interview date or test version?
Open Profile. You can update your interview date (for the countdown) and your civics test version anytime.
Open ProfileI paid but didn't get a receipt or my access didn't unlock.
Full access unlocks right after payment. A confirmation is emailed from noreply@citizenallset.com — check your spam/junk folder. An itemized Stripe receipt (charges show as 'KITCHEN AI LABS') is in your billing portal from Profile. If access still isn't active, message us below.
Open billing in ProfileCan I share my account with family or friends?
The All Set Pass is a personal license for one person preparing for their own interview, so it can't be shared. If you're an attorney or firm preparing multiple clients, use our firm plan, which gives each client their own sponsored seat.
Is CitizenAllSet official? Is this legal advice?
No. CitizenAllSet is an educational practice tool. It is not affiliated with USCIS or any government agency, and it does not provide legal advice. For questions about your specific case, consult a licensed immigration attorney.
Is my information private?
Yes. Your practice and progress are tied to your account. See our Privacy Policy for the details on what we collect and how it's used.
Still need help?
Send us a message and we'll reply by email. Real people — we usually reply within 24 hours.